Privacy Policy

Effective date: 11/11/2026

Field & Fiber (“we,” “us,” or “our”) operates fieldandfiberco.com. This policy explains how we collect, use, and share personal information when you visit our website, place an order, contact us, or subscribe to our communications.

Information we collect

Depending on how you interact with us, we collect information such as:

  • Your name, email address, telephone number, and billing and shipping addresses.

  • Order details and information needed to process payments and fulfill purchases.

  • Information you provide through forms, messages, or customer service requests.

  • Marketing preferences and records of your consent.

  • Browser, device, IP address, and website activity information collected through cookies and similar technologies.

Payments are processed through our payment service providers. Please do not send payment card details through email or contact forms.

How we use information

We use personal information to process and fulfill orders, provide customer service, operate and improve our website, understand website activity, protect against fraud, maintain business records, and meet legal obligations.

We also use information to send marketing communications when you have provided the appropriate consent.

Service providers and other disclosures

Our website is hosted by Squarespace. We share information as needed with service providers that support website hosting, payment processing, shipping, analytics, and communications.

We may also disclose information when required by law or when reasonably necessary to protect our customers, our business, or others.

The SMS protections below apply specifically to mobile information and SMS consent records.

SMS marketing and mobile information

When you subscribe to Field & Fiber text messages, we collect your mobile phone number, any name you provide, consent date and time, subscription status, and information about your interactions with our texts, such as link clicks and replies.

We use this information to manage your subscription and send messages about Field & Fiber products, shop updates, new releases, and occasional promotions.

Squarespace and the service providers involved in delivering our messages process this information on our behalf.

We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers only as needed to operate and deliver our SMS program, or as required by law.

You can unsubscribe by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to a message. For assistance, reply HELP or contact amelia@fieldandfiberco.com

Email marketing

You may unsubscribe from marketing emails using the unsubscribe link in an email. Email and SMS subscriptions are managed separately. Unsubscribing from marketing does not prevent necessary communications about an order or customer service request.

Cookies, analytics, and advertising

Our website uses cookies and similar technologies to function and understand visitor activity. Depending on the tools enabled on our website, these technologies may also help measure advertising effectiveness and show relevant advertising.

Where available, you can manage nonessential cookies through our website’s cookie settings. You can also adjust your browser settings. Blocking some cookies may affect website functionality.

Retention and security

We retain personal information for as long as reasonably needed for the purposes described here, including order records, legal obligations, consent documentation, and honoring unsubscribe requests.

We use reasonable safeguards to protect personal information, but no electronic transmission or storage system is completely secure.

Your choices and rights

Depending on your location, you may have rights to request access to, correction of, or deletion of your personal information, or to exercise other privacy rights. Contact us using the details below. We may need to verify your identity, and some information may need to be retained for legal or business purposes.

Changes to this policy

We may update this policy as our practices change. Updates will appear on this page with a revised effective date. Changes to this policy do not themselves authorize new marketing uses that require your consent.

Contact

Field & Fiber
Operated by: Amelia Maness-Gilliland, PhD, LLC
Email: amelia@fieldandfiberco.com
Mailing address: 1601 CR 813, Cullman, AL 35057
Website: https://fieldandfiberco.com